Blogs

In JomComCRM, blogging is no longer a mystery. Blogging is, and has been from the start, supposed to be a quick and simple way for anyone to communicate their views to the Internet public in a simple text way. The beauty of a blog is the quickness that a blog can be created (from a technology point of view). This aids the blogger (writer) in getting out the message without to much hassle, virtually anywhere they are, and allows them to focus on the message and not the technology. Businesses have found that their customers are really expecting them and industry leaders alike to share “up to the minute” information. Customers openly chastise those companies that don’t or prove less than acceptable customer experiences. In JomComCRM, even the users of your blog can start their own blog. A very powerful tool especially for businesses or associations with industry experts or leaders so those leaders can then branch off a topic specific blog originally from yours.

• Users can start their own online blog with a unique blog URL
• Blog search function
• Ability to create blog categories
• Ability to edit/delete blog entries
• Allows customization of blog layout such as custom header/cuss, background settings including music/image, blog font, color, time format
• Built-in HTML editor for blog entries
• RSS 2.0 support

  Forums

Forums tend to have a bit more structure and forecast to them as compared to blogs. Forums are a great place to regularly propose new product ideas or post current product issues, recalls, etc. Generally, the business has a plan or motive for posting an item on a forum and it is more structured in content then a blog. Forums tend to have more of a business face then a personal space. JomComCRM employs the latest functionality to keep forums a simple task so you can focus on the content not the tool.

• Users can view all topics and forum stats (number of post/ topics and last post)
• Users can search for forum posts
• Users can now be set as forum moderators by administrator and have additional privileges to edit/delete existing postings
• Ability to create new forum topics and post replies

   Groups

One of the main and most powerful features of Social Networking is the creation (evolution) of unique groups formed around users of similar interests on your web portal. There are several standard features that can really aid in the interaction for these types of powerful users.

• Groups draw together individuals who share a common interest. These groups can be focused on any subject, affiliation, or activity. Business industries, book clubs, soccer teams, and alumni groups can form their own Groups, as well as family users, hobbyists, or professionals.
• Users can create groups which will be listed in Groups Directory
  • Group Events - Users can create a group event
  • Discussion Board - Enable users to post messages in a group
  • File sharing system
  • Manage Group - This feature allows a user to manage the group type (public, moderated or private) and change other settings such as group URL, title, description and category
• View the most popular and newest groups in the directory
• Ability to search for groups by keywords

   Events

Again, a very key function of Social Networking is the ability to create and/or host an event. An event can be of several virtual types like programs, video training, webinars, podcasts, video casts or a physical event such as a trade show, premier or opening night. JomComCRM features key functions that provide for event notification, event scheduling and ticketing and event delivery (if appropriate) JomComCRM provides a unique new feature of establishing an online ID or ticket that allows only registered or invited on-line guests to participate in your online events.

Features include:

• Ability to browse event categories
• Users can search for an event by keywords, category or topic.
• Ability to create new public/private events
• Event creator can specify the max number of guests each user can bring and allow comments by users
• Built-in RSVP for each event: participating users can reply with yes/no/maybe and specify the number of guests they are bringing (coming soon)
• Event creator can invite friends in existing network or enter the email addresses for non-users to join the event.
• Users can add events to their personal calendar.
• Event creator can export guest list in excel. The details include name, username, number of guests attending, status, ticket ID (coming soon)
• Option for generating a unique ticket ID for attendees (coming soon)
• Event can have the option to charge users a fee for attending their event.
• Event  can also have option to allow attendees to print ticket after payment. (coming soon)
• Event creator can set the event created as "Featured" and the administrator can set the amount for the featured listing fee. (coming soon)
• Users now have the option to view events posted by them as well as events they are attending.

   Content

Search

Whether you are searching for a current or past business colleague, an old friend, or an industry expert, the JomComCRM solution features quick and permission based searching. The search function is very powerful and can be tailored to many criteria without the need for significant additional programming.

• Search for new friends and increase the user's network of friends
• Basic Search: search by first name, last name, email, etc.
• Advanced Search: enhance search functions where users can search for friends by age, schools, gender, occupation, interest, company and many more! Users have the ability to display only friends with photos and sort search results.

Articles

JomComCRM has a very intuitive module for uploading new Articles. For users and visitors to comment and interact on a particular article, a comment section is built in where the discussion can be centered around just that article without having to go off to the blog or forum sections or your portal.

• Users can post articles for fellow users to read
• Built-in WYSIWYG editor for article posting and users can upload an image for each article
• Users can leave a comment on each article
• Ability to search for articles by keywords and date published

Wiki - (add-on)

The Wiki has grown in importance to virtually all Web 2.0 users. From students to industry leaders, producing or viewing Wiki’s has become a leading source of information gathering and education. Wiki’s exist today on virtually every topic and such the JomComCRM Solution has the ability for you to create your own wiki and to link to others. Creating and maintaining a wiki centered around your business or interests commonly creates user trust and entity credibility. Use it to position your business and employees as the industry experts providing useful information and knowledge at all levels to your current and future customers. Allow others to contribute and grow the Wiki to a collection of data that users and visitors alike will find invaluable and rely on every time they access your site.

eLearning - Learning Management System (LMS)

The JomComCRM Solution provides the framework to develop and post an extensive video library. Users can select courses, participate interactively, take tests, and receive certificates for their efforts. Those managing or administering the programs can easily create the course, review test results and approve the creation of the awards or certificates. The LMS can even be integrated to the eCommerce potion of the portal to provide fee based programs as well.

Listings

Many varying uses for this module such as classified ads, art, photos etc. With the JomComCRM Solution, the possibilities truly are endless.

• Users can create listings which will be posted in the Listings Directory.
• Users can select the category where their listings will be posted and have the ability to upload photos, select the period of the listing (up to 30 days), and make the listing anonymous if they choose. Users also have the ability to publish a listing to their groups (which only group users can view) or selected network of friends
• Ability to search listings by keywords, category and subcategory, distance and degrees

   Messaging

Communication Tools

Much of the success and attraction to Social Networking and Web 2.0 interactive features are about effective and trusted communication. The JomComCRM provides leading edge features integrated in a way that these tools can be used by anyone with a small bit of training. If there is a way to communicate, then JomComCRM has a feature for it!

JomComCRM is equipped with many standard messaging and personal user features. Between the email-style Messaging, Chat and IM (Instant Messenger) there is a text based communication feature comfortable for everyone. Between them, there is great power in permission based communication with sound security features like blocking. 

Messaging

Messaging is very easy and intuitive. With JomComCRM you can…

• Compose new messages just like any ordinary emails and send them to the user's network of friends
• View inbox/sent/saved messages
• Bulletin Board: Bulletin board messages created by a user will be broadcast to all friends 

Live Chat

A “Core Function” of any successful Social Networking portal. Businesses can actually “Chat” with site visitors once a user signs on to the portal. Ask potential customers if they need assistance navigating the site, receiving service etc. Take an on-line shopping experience to the next level with live chat.

• Ability to chat with other users
• Users can select chat rooms to talk to other users
• Users can send private message or chat invitation to selected users
• Ability to configure chat rooms (set display layout and sound controls)

Instant Messenger

A very easy to use IM tool that provides realistic useful features.

• Users can send/reply IM to friends and view who is online
• Users can add/block friends
• Ability to view recent chats
• Configure advance IM settings such as auto-accept IM request, set time zone and select language preference
  

Calendar

A great calendar function that allows users of all levels to keep organized. This calendar can also link to the events calendar.

• Users can have their own personal online calendar
• Ability to view/add new events 

   Dating/Networking

   Featured Components 

JoomlaCRM featured Social Networking Components:

• Community Builder
• Group Jive
• Fireboard
• extCalendar
• MyBlog
• Ako Comments